Hi, welcome to the online home of James Stark. I’m a user experience and visual designer creating compelling cross-platform digital experiences. I’ve built my career across many disciplines, including animation, engineering, and user experience design.
As the VP of Product Design for Charter’s Spectrum TV applications, I find myself uniquely positioned at the nexus of design, engineering, and product, allowing me to champion cross-platform video experiences from inception through development. I am passionate about pioneering user-centered design thinking within the enterprise to solve real problems for real customers. I am currently leading multi-disciplinary teams tasked with identifying opportunities through customer and data analysis, designing and developing experimental solutions, and measuring our impact on the targeted business outcomes iteratively and incrementally.
After building and directing UI, UX, Research, and Curation teams embedded within the engineering organization, I now operate within the video product organization with the express goal of elevating and evangelizing customer-back user experience design within video product specifically, and the enterprise as a whole.
As the leader of user experience and interface design, I’ve created, developed, and deployed many digital experiences ranging from scientifically accurate interactive simulations, to cross-platform video discovery and consumption experiences. I’ve worked externally with cutting edge new media agencies and built internal user experience teams.
If you want to speak to your customers you have to reach out and engage with them. As inaugural member of the Branded Customer Experience and Director of User Experience, I’ve installed and executed an ongoing agenda of customer outreach including ethnographic, usability, and accessibility research.
A background in animation and graphic design allows me to blend the user experience and user interface disciplines and shepherd concepts from inception to deployment, ensuring that a beautiful user interface compliments a great user experience, and vice versa.
CREATIVE DIRECTION | RESEARCH | UX & UI | PRODUCT
A discovery and control companion experience designed specifically to augment the TWC video experience. Conceived of and built with customers, for customers. Focusing on mobile also allows voice control to come front and center.
CREATIVE DIRECTION | UX & UI
An Android Gingerbread specific implementation of TWCs mobile application. This experience elevated features and concepts that proved to be crucial to customers like binge watching a favorite series, sports content, and a more engaging presentation.
CREATIVE DIRECTION | RESEARCH | UX & UI | PRODUCT
Coming hot on the heels of the introduction of the iPad, and capitalizing on TWCs first to market release of IP broadcast video, Symphoni was the first truly cross-platform video experience from a major cable company.
CREATIVE DIRECTION | UX & UI
TWC TV on the Xbox 360 was the first application to bring live TV to microsoft’s popular console. Working with partners at Vertigo we blended our brand with Metro from Microsoft to deliver a first of it’s kind video experience on game consoles.
CREATIVE DIRECTION | RESEARCH | UX & IDX | PRODUCT
Experiences are not only the result of a single component, but rather the sum of all their parts. To truly increase customer satisfaction with TWCs new video experience, no stone was left unturned, including the remote control.
Still looking for more? Click through to browse the entire collection of work across projects and platforms.
